There is always something happening at, or nearby, The Preserve at Indigo Run. Unlike items you'll find on the 'Owner's page' that are more long-term in nature (Master Deed, RULES AND REGULATIONS, minutes etc.), items on this page will be more current and less formal...enjoy!


The Preserve at Indigo Run
Newsletter

August 28, 2020

  • Some housekeeping notes to begin with. Please have your dryer vent cleaned at least every other year-if you can't remember the last time it was done, it's time to do it. This is a potential fire hazard. To that note, you should clean your dryer lint trap after each use. With heavy use of our air conditioners, it's suggested you put one cup white vinegar followed by one cup of water down the HVAC pipe to keep it clean and bacteria free. Also, to help main drain backups, there are tablets that are sold on-line to help clear the drain and keep it clean and gunk free. Google algae tablets. And best to check your water alarm to make sure it works.

  • To that point, all first floor water alarms will be checked to be sure they are operating properly and batteries will be replaced beginning Tuesday, September 1st with completion expected by the end of the day Wednesday, September 2.|

  • Deanna had a meeting with Orkin to go over our various concerns regarding service, masks, leaving cards, etc. The solution is, we asked for Anthony to return as our technician and he's already back and working the Preserve.

  • Speaking of Deanna, the office hours will change effective immediately. The office will be open from 9am-4pm Monday through Thursday and 9am-Noon on Fridays. You may see Deanna working in the office beyond those hours, but please respect the fact she needs quiet time to get her work done. She is just one person who is working very diligently, so we all ask for your patience with her response to your request/concern.

  • Hargray, or a company they have sub contracted, will be in the Preserve August 28 & 29 to power wash the markings off the pavement.

  • We were notified by the Board of Directors for Indigo Run that they have decided no events at all can be held at Indigo Hall for the remainder of the year. This means our Holiday Party has been canceled for 2020. Our annual meeting will not take place either at Indigo Hall, but IMC has relocated the meeting to Honey Horn. It will still take place Wednesday, December 2 at 9am. It will be held under cover at the Pavilion within Honey Horn. We are unable to serve any food and/or beverages.

  • Information will be coming out in the next couple of weeks on how to apply for the three open seats on the Board of Directors. Chris Leibham and Kate Holland each have to run for re-election, as they were appointed mid-year and there is one open seat.


  • ****News Posted July 28, 2020

    The Preserve at Indigo Run
    Newsletter
    July 28, 2020

    • Brightview notified us their crews will not be at full staff for the next few weeks. They asked for our understanding during this time. Since we have had their undivided attention for the last 4 or so months, we think we can be patient while they work to get back to 100% staffing.
    • Some unlocked cars were entered the other day/night. It is suggested you keep your car doors locked and garage doors completely closed. If you happen to see something, say something.
    • Our theme of proper garbage/recyclable disposal continues. PLEASE do not treat the dumpster as the town dump. It cannot handle big items such as floor fans, boxes, lamps, etc. These types of items should be taken to the Hilton Head Convenience Center (dump) which is located at 26 Summit Drive. For recycling (town wide rule), your items cannot be placed IN plastic bags and then put in the blue totes. If you carry your recyclables in any type of plastic bag, please empty the items out of the plastic bag directly into the tote and then throw the bag out in the trash compactor. When the gentleman comes to empty the totes, he just ends up throwing the plastic bags filled with recyclables into the dumpster, so all efforts are futile.
    • Please be cautious when driving in The Preserve. There have been many, many complaints of people driving too fast throughout The Preserve. Remember, the speed limit is 14 miles per hour.
    • Do you have a Preserve sticker for your car? If not, please see Deanna to get your car(s) registered.
    • The masonry work around the fountain has been completed.
    • The new pool filters are in and working well.

    • ****News Posted July 20, 2020

      The Preserve at Indigo Run
      Newsletter
      July 20, 2020

      The pool's filters need to be replaced. Currently because the filter is so old, the sand from the filtration system is leaking into the pool. The date to do this is tbd. So as not to disrupt people enjoying the pool and also because of the heat, the work will be done in the evening. The pool will need to be shut down at approximately 6pm and will remain closed until the following morning. Once we have a scheduled date, everyone will be notified.

      Hargray is predicting to be able to actually begin installations/hook ups this week for those who have chosen to sign up for their new service. They will also be going through the property to try and get the markings up from the asphalt and concrete.

      JS Services was on the property from Monday through Friday. They pumped down the pond behind the pool, the one by the 10 building and one by the 9. They cleared all the debris by the overflow concrete structures that move water from one pond to another and eventually to the canals. They used equipment similar to a surveyor’s tripod to measure and investigate each structure. 10 & 9 are at a proper height and should work fine. They found there was no lower drain pipe in the structure by the pool and the only transfer source was the drain at the top. Measurements showed that drain to be at least 4 inches above the street level catch basins causing flooding along the 28 to 25 corridor. They dropped down a foot from the top of that overflow structure and cut an open slice in the side to allow storm water to drain sooner and slower relieving stress and flooding on the sewer lines from 28 to 25. They then power flushed the sewer pipes. Next plan was going to occur over the winter when we were going to evaluate the cost of clearing out the ponds from fallen trees and debris. Unfortunately late Friday the crew ran into a severe blockage the cause of which is unknown. Rather than tear up the street without knowing the cause, JS Services is coming this week with a camera to assess and decide how to fix.

      MAJ will begin work on the apron around the fountain Tuesday morning. The fountain will need to be shut down Monday afternoon so the area is dry for MAJ to begin work Tuesday. It will remain off until Thursday so the concrete can dry. We're still trying to get insurance information to try and get reimbursement from the driver who drove into the fountain about a month ago.

      MAJ is giving us a quote for repairing the entranceway to building 36 which has broken, raised and uneven blocks due to tree roots disrupting the ground. They will also be giving us a quote for the wall that needs to be re-created by buildings 21 & 23.

      We are aware of a number of complaints/concerns about Orkin and their service. We are looking to have a meeting with them to rectify the problems.

      Garbage. Come on people. DO NOT PUT YOUR GARBAGE IN THE AREA IF THE COMPACTOR IS NOT ON SITE AND EXPECT SOMEONE ELSE TO TAKE CARE OF IT. The temperatures are sweltering, the critters are active and there's just nothing pleasant about rotting garbage.

      Please remember to kindly notify Deanna of any concerns you may have so she may properly document and prioritize your comments. We have a number of large, rather pricey projects that are currently being addressed or need to be addressed, so please understand some issues may have to wait.

      2020 continues to be a year filled with uncertainty and angst for all of us. Please remember kindness goes a long way. Be nice and neighborly.


      ****News Posted July 6, 2020

      The Preserve at Indigo Run
      Newsletter
      July 6, 2020

      • JS Services will be on property this week to drain and clean out the retention pond behind the office.(There are 3 retention ponds in The Preserve) This should help with flooding in the area of buildings 25-28.
      • We will be scheduling MAJ Enterprises to do masonry work on the apron around the fountain. Someone drove into the fountain about a month ago and the work requires more than just concrete repair. We're pursuing filing a claim with the driver's insurance company and/or asking for restitution.
      • Hargray still has work to be done in installing fibre optics. They're shooting to complete the work by the end of this month. Once this is done, we'll upgrade our security cameras throughout The Preserve.
      • Joe, Chris and Elizabeth met with Garrett Hamilton with IMC to go over our current budget. We're in line with everything but tree trimming. Deanna will arrange a meeting with Joe, Arbor Tree and herself to see what was different this year as compared to last. During this meeting it was decided we schedule a capital reserve study in the first quarter of 2021. These studies help guide an association long range with needed projects, preventative maintenance, etc.
      • We will schedule an engineer with IMC to come out and help us prioritize needed work on all buildings and estimated cost associated with the work.
      • A little lizard got behind the electrical panel for the front gate. This proves not to be an easy fix, so that's why the entrance gate remains open. Custom Security should be out today to repair the gate.
      • Chris and Joe will actually be working on re-working the french drain between buildings 21 & 22. They will replicate what was done near buildings 36 & 38 which helped the flooding in that area.
      • If you have been exposed to the COVID 19 Virus, please self isolate for the recommended 14 days and get tested.
      • The Board had hoped to do a meet and greet for Deanna Anderson, The Preserve's new manager. But due to the virus, that idea is on hold. If you have not had the opportunity to meet Deanna, please take the time to introduce yourself to her. She is the main contact for any questions or concerns you may have.
      • If you are an owner and rent your property, please forward all newsletters to your tenant. We're finding many people renting don't get the newsletter.
      • We are aware of the complaints regarding the pool and are looking into solutions.&
      • Some ongoing housekeeping issues and friendly reminders:
        • Please tear down any and all boxes and place in the recycling totes, NOT in the dumpster.
        • The dumpster area is not intended as a donation site. If you have a lamp, table, etc to dispose of, take it to the dump which is located just a couple of miles down off Dillon Road or donate to one of the many worthwhile organizations on the island. Do not leave it on or near the dumpster.
        • Pick up your dog poop!!!!!! Whether your dog goes where people walk or not, whether you're a renter or an owner, whether it's day or night, whether it's raining or not.....PICK UP THE POOP!
        • Please do not bring dogs to the pool.
        • If you find mail that does not belong to you, please take the mail to the office. Do not leave it on top of the recycling, garbage or newspaper box.
      • Please remember, if you have questions or concerns, contact Deanna. She is the Preserve's main contact and will get things done much faster than trying to reach out to each board member.

    • ****News Posted June 16, 2020

      The Preserve at Indigo Run
      Newsletter
      June 16, 2020

      Thank you for all the compliments about the landscaping done by BrightView-they've done a great job. They continue to work on fixing the irrigation system and are fixing the sprinkler heads that have been damaged by the fiber optic work.

      We have been concentrating on trying to fix drainage issues throughout The Preserve. Obviously, when we have driving, unrelenting rain, areas will flood just because of the volume of water in a short period of time. The french drain located between buildings 36 and 38 has been re-worked so flooding should be mitigated. We did have Degler Waste Services come back and drill through pine tree roots that clogged pipes near the 26 building. This should help alleviate standing water in their right of way. We are also looking to have another company come in and clean one or two of the retention ponds and the pipes that lead to these ponds.

      Speaking of pipes, please remember to use your garbage disposal properly. Do not put rice, potatoes, potato peels, corn husks, coffee grounds nor any type of grease down the disposal as they will clog the pipes/drains. Also, it's suggested to put Dawn dish liquid down the disposal once a month or so to break up any accumulated grease and let the cold (never hot) water continue to run for a minute or two after things are ground up but the unit is still running.

      We will be upgrading the security cameras once the fiber optic work is completed by Hargray.

      In the near future, Joel will be putting together a schedule to check all first floor units for water alarms, which the HOA provides. Joel will make sure they are placed correctly and operational (battery operated). More details to follow.

      Boxes, boxes, boxes. Not allowed in the dumpster. Break them down (flatten them) and put them IN the recycle totes located behind the dumpster.

      Board member Mike Gregory submitted his resignation which was effective June 5th. We do not anticipate filling this vacancy right away. 

      If you have any questions or concerns, please be sure to send an email to Deanna Anderson, our new IMC manager. Her email is thepreserve@IMChhi.com


      ****News Posted May 22, 2020

      The Preserve at Indigo Run
      Newsletter
      May 23, 2020

    • The painting of the mail kiosk will be completed this holiday weekend when the floor is painted late Saturday afternoon. PLEASE NOTE!!!!!! In order to allow the paint to dry, you will not be able to enter the mail kiosk beginning late Saturday afternoon through Monday. This was planned as there is no mail on Monday due to the holiday.
    • Orkin will return to providing indoor service beginning June 2nd. They will fall into the existing schedule (which is posted in the mail kiosk). The service person will be wearing a mask, but if you DO NOT want service, please let Jennifer know so she can alert Orkin.
    • BrightView is establishing a Wednesday/Thursday/Friday schedule for The Preserve. There will be a 3 person crew and they plan on completing a 1/3 of the property each day. BrightView will also begin fixing the irrigation system in the next few weeks. Please, please let BrightView do their jobs and not detain them with questions/requests. If you have comments, please let Jennifer know so she can discuss them directly with BrightView.
    • Starting Tuesday, Hargray will begin installing fiber technology throughout our community. We met with Hargray's Project Manager and her team in order for them to address our many questions. Our BrightView contacts were in the meeting as well since one of our concerns is potential damage to our irrigation system. Hargray will generally be working 5 days a week from 8am-4pm. If weather cooperates, they expect the project to be completed by July 15th.  While Hargray reassured us with their detailed plans, we should expect some blips. For example, if you find a sprinkler head all of a sudden erupting like a geyser or a new source of water spilling down the road, let Jennifer know ASAP. She is to be the main contact for Hargray and will log all issues that occur during the installation, which is imperative for us to make sure everything is addressed prior to their departure. If you have Spectrum and your cable/internet goes Poof! you should call Spectrum and let them know. (If you see the fiber optic crew near your building, let them know as well. They may be able to fix it) If Spectrum needs to send someone out, you will not be billed. Spectrum and Hargray have an agreement that Spectrum will contact Hargray/its contractor directly. Hargray has also asked residents to let their crews work and if you have any questions or need to report a problem, contact Jennifer.
    • It should be a beautiful weekend and for those of you taking advantage of the pool, just a couple of reminders. The pool is a place to relax and enjoy so please be respectful of others doing the same. If you choose to bring your own music, use earbuds. If you choose to talk on your cell, step away from the pool area or again, use ear buds. And especially during the current health situation, we encourage everyone to bring a towel(s) to put upon the chaise lounges or chairs.
    • This is Memorial Day weekend. We have a lot to be thankful for. If you greet a veteran, you may want to thank them for their service.

  • ****News Posted May 15, 2020

    The Preserve at Indigo Run
    Newsletter
    May 15, 2020

    You should have received the pool/fitness center update from IMC. Please understand

    we are following recommendations from DHEC and relying heavily upon common sense, patience and kindness. If you choose to use the fitness center and/or pool, remember we are all still practicing social distancing. So if there are a few people in the fitness center, just ask when they’ll be done and come back at that time. (By the way, we took advantage of the closing time and had the carpet cleaned.) Remember to clean off equipment before AND after your workout. While enjoying the pool, please make sure the entire area of cushion is covered by a towel (you may need to use two towels). It would be advised to bring your own disinfectant to spray the cushions prior to putting your towel(s) down and again when you leave. Again, because of social distancing guidelines, chaise lounges will be somewhat limited, so don’t save a lounger for a friend or leave your belongings in anticipation of being back in a few hours. Be fair to your fellow pool worshippers. We’re all in this together and want to enjoy our amenities that we’re lucky to have, so just use some common sense, kindness and respect for others all will be well. If you would like to bring your own chair to the pool, that’s a good idea, but you’ll need to take it home with you as there is no place to store it at the pool. Just a (constant) reminder to BREAK DOWN ANY BOXES you may have. Breaking them down means to unassemble them and get them to lay flat. Break down any size, any shape box you may have and put them IN the blue recycling totes. If it is too large for the tote, then put it next to the totes to prevent blowing around. We have to pay to have excess garbage and boxes taken to the dump.


    The Preserve at Indigo Run
    Newsletter
    May 1, 2020

    • Everyone should have received the update from the DHEC regarding the pool closure/opening. Per their directive, the pool will remained closed until the State of Emergency is lifted or the Governor gives the ok to reopen the pools.
    • As the temperatures rise and we use our air conditioning more often, just a friendly reminder to change the air filter in your HVAC unit. It is recommended to change it out once a month during these upcoming months when AC usage becomes continuous. Not changing it could cause the unit to ice up. When the coils defrost, the water could go on to the floor and worse, down to the unit below. So please, remember to change your air filter.
    • BrightView said they should have all the sprinklers that are operational up and running by end of May. While they are doing that, they are noting what sprinklers can be fixed/changed and will submit a proposal then to rectify the irrigation. If you know a sprinkler is not working and you have not told Jennifer as of yet, please do so.
    • In mid-May, BrightView will be working on the flooding issue that effects the road in the area of buildings 36 & 38.
    • The Board appointed Kate Holland as member-at-large. Kate has been an owner in the Preserve for over 10 years. She has great experience with customer service, insurance and financial planning.
    • If you have any questions or comments, please direct them to Jennifer Meisel in the office. Her email isjennifer@imchhi.com.

  • The Preserve at Indigo Run
    Newsletter
    June 16, 2020

    done by BrightView-they've done a great job. They continue to work on fixing the irrigation system and are fixing the sprinkler heads that have been damaged by the fiber optic work.

    We have been concentrating on trying to fix drainage issues throughout The Preserve. Obviously, when we have driving, unrelenting rain, areas will flood just because of the volume of water in a short period of time. The french drain located between buildings 36 and 38 has been re-worked so flooding should be mitigated. We did have Degler Waste Services come back and drill through pine tree roots that clogged pipes near the 26 building. This should help alleviate standing water in their right of way. We are also looking to have another company come in and clean one or two of the retention ponds and the pipes that lead to these ponds.

    Speaking of pipes, please remember to use your garbage disposal properly. Do not put rice, potatoes, potato peels, corn husks, coffee grounds nor any type of grease down the disposal as they will clog the pipes/drains. Also, it's suggested to put Dawn dish liquid down the disposal once a month or so to break up any accumulated grease and let the cold (never hot) water continue to run for a minute or two after things are ground up but the unit is still running.

    We will be upgrading the security cameras once the fiber optic work is completed by Hargray.

    In the near future, Joel will be putting together a schedule to check all first floor units for water alarms, which the HOA provides. Joel will make sure they are placed correctly and operational (battery operated). More details to follow.

    Boxes, boxes, boxes. Not allowed in the dumpster. Break them down (flatten them) and put them IN the recycle totes located behind the dumpster.

    Board member Mike Gregory submitted his resignation which was effective June 5th. We do not anticipate filling this vacancy right away.

    If you have any questions or concerns, please be sure to send an email to Deanna Anderson, our new IMC manager. Her email is thepreserve@IMChhi.com.



    The Preserve at Indigo Run
    Newsletter
    May 22, 2020

    • The painting of the mail kiosk will be completed this holiday weekend when the floor is painted late Saturday afternoon. PLEASE NOTE!!!!!! In order to allow the paint to dry, you will not be able to enter the mail kiosk beginning late Saturday afternoon through Monday. This was planned as there is no mail on Monday due to the holiday.
    • Orkin will return to providing indoor service beginning June 2nd. They will fall into the existing schedule (which is posted in the mail kiosk).The service person will be wearing a mask, but if you DO NOT want service, please let Jennifer know so she can alert Orkin.
    • BrightView is establishing a Wednesday/Thursday/Friday schedule for The Preserve. There will be a 3 person crew and they plan on completing a 1/3 of the property each day. BrightView will also begin fixing the irrigation system in the next few weeks. Please, please let BrightView do their jobs and not detain them with questions/requests. If you have comments, please let Jennifer know so she can discuss them directly with BrightView.
    • Starting Tuesday, Hargray will begin installing fiber technology throughout our community. We met with Hargray's Project Manager and her team in order for them to address our many questions. Our BrightView contacts were in the meeting as well since one of our concerns is potential damage to our irrigation system. Hargray will generally be working 5 days a week from 8am-4pm. If weather cooperates, they expect the project to be completed by July 15th. While Hargray reassured us with their detailed plans, we should expect some blips. For example, if you find a sprinkler head all of a sudden erupting like a geyser or a new source of water spilling down the road, let Jennifer know ASAP. She is to be the main contact for Hargray and will log all issues that occur during the installation, which is imperative for us to make sure everything is addressed prior to their departure. If you have Spectrum and your cable/internet goes Poof! you should call Spectrum and let them know. (If you see the fiber optic crew near your building, let them know as well. They may be able to fix it) If Spectrum needs to send someone out, you will not be billed. Spectrum and Hargray have an agreement that Spectrum will contact Hargray/its contractor directly. Hargray has also asked residents to let their crews work and if you have any questions or need to report a problem, contact Jennifer.
    • It should be a beautiful weekend and for those of you taking advantage of the pool, just a couple of reminders. The pool is a place to relax and enjoy so please be respectful of others doing the same. If you choose to bring your own music, use earbuds. If you choose to talk on your cell, step away from the pool area or again, use ear buds. And especially during the current health situation, we encourage everyone to bring a towel(s) to put upon the chaise lounges or chairs.
    • his is Memorial Day weekend. We have a lot to be thankful for. If you greet a veteran, you may want to thank them for their service.

  • The Preserve at Indigo Run
    Newsletter
    May 15, 2020

    • You should have received the pool/fitness center update from IMC. Please understand we are following recommendations from DHEC and relying heavily upon common sense, patience and kindness. If you choose to use the fitness center and/or pool, remember we are all still practicing social distancing. So if there are a few people in the fitness center, just ask when they’ll be done and come back at that time. (By the way, we took advantage of the closing time and had the carpet cleaned.) Remember to clean off equipment before AND after your workout. While enjoying the pool, please make sure the entire area of cushion is covered by a towel (you may need to use two towels). It would be advised to bring your own disinfectant to spray the cushions prior to putting your towel(s) down and again when you leave. Again, because of social distancing guidelines, chaise lounges will be somewhat limited, so don’t save a lounger for a friend or leave your belongings in anticipation of being back in a few hours. Be fair to your fellow pool worshippers. We’re all in this together and want to enjoy our amenities that we’re lucky to have, so just use some common sense, kindness and respect for others & all will be well. If you would like to bring your own chair to the pool, that’s a good idea, but you’ll need to take it home with you as there is no place to store it at the pool.
    • Just a (constant) reminder to BREAK DOWN ANY BOXES you may have. Breaking them down means to unassemble them and get them to lay flat. Break down any size, any shape box you may have and put them IN the blue recycling totes. If it is too large for the tote, then put it next to the totes to prevent blowing around. We have to pay to have excess garbage and boxes taken to the dump.

  • The Preserve at Indigo Run
    Newsletter
    April 30, 2020

    • Everyone should have received the update from the DHEC regarding the pool closure/opening. Per their directive, the pool will remained closed until the State of Emergency is lifted or the Governor gives the ok to reopen the pools.
    • As the temperatures rise and we use our air conditioning more often, just a friendly reminder to change the air filter in your HVAC unit. It is recommended to change it out once a month during these upcoming months when AC usage becomes continuous. Not changing it could cause the unit to ice up. When the coils defrost, the water could go on to the floor and worse, down to the unit below. So please, remember to change your air filter.
    • BrightView said they should have all the sprinklers that are operational up and running by end of May. While they are doing that, they are noting what sprinklers can be fixed/changed and will submit a proposal then to rectify the irrigation. If you know a sprinkler is not working and you have not told Jennifer as of yet, please do so.
    • In mid-May, BrightView will be working on the flooding issue that effects the road in the area of buildings 36 & 38.
    • The Board appointed Kate Holland as member-at-large. Kate has been an owner in the Preserve for over 10 years. She has great experience with customer service, insurance and financial planning.
    • If you have any questions or comments, please direct them to Jennifer Meisel in the office. Her email isjennifer@imchhi.com.

The Preserve at Indigo Run  |  4 Indigo Run Drive - Office  |  Hilton Head Isle, SC 29926-4150  |  843.342.7747  |  843.342.7743

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