There is always something happening at, or nearby, The Preserve at Indigo Run. Unlike items you'll find on the 'Owner's page' that are more long-term in nature (Master Deed, RULES AND REGULATIONS, minutes etc.), items on this page will be more current and less formal...enjoy!


The Preserve at Indigo Run
Newsletter
September 30, 2022
3rd Quarter, 2022


The Preserve at Indigo Run
Newsletter
June 30, 2022
2nd Quarter, 2022


The Preserve at Indigo Run
Newsletter
January 7, 2022

Friends and Neighbors,

Welcome to our first newsletter of the new year - 2022! As promised in our December newsletter, we want to provide additional information regarding our reintroduction of committees. Hopefully the introduction of Liaison Committee Teams will help to have more people involved in the daily, weekly, monthly activities of the community.



As previously mentioned, each team will have a Board of Director member as its chairperson. Under the guidance of the chairperson and under the leadership of a volunteer Liaison, each team will be responsible for completing various goals and objectives defined by the team members with input from the community and the Board of Directors. So that as many people as possible participate, you can only serve on one team at a time. A yearly canvass will be conducted to rotate team members and future liaisons.

We are looking for owners that are interested in helping. We are particularly looking for people that have the knowledge and/or skills in the following areas:

Computers software skills, website functionality, training programs, security systems, technical skills, research, marketing, team player, change management, flexibility, creativeness, writing.



Attached is a signup form that needs to be completed and promptly returned by Monday, January 17th to email ThePreserve@thepreserveatindigorun.com. or by dropping off at the regime office.


The Preserve at Indigo Run
Newsletter
Inaugural President's Newsletter for 2022

Friends and Neighbors,

Welcome to the inaugural President's Newsletter for 2022. I would like to introduce your new Board of Directors (BOD):

  • - Kate Holland - President
  • - Nancy Pavona - Vice President
  • - Lee Norbeck - Treasurer
  • - Colleen Zaccardo - Secretary
  • - Don Cadman - Member at Large

Because of the diversity and varying skills of the members, as President I am very excited to begin the new year with the continuity of experienced Board members and with the fresh eyes and opinions of the new members. I know that each of the Board members, in their voluntary position, is committed to doing their best and with your help, we are looking forward to accomplishing great things for The Preserve at Indigo Run community.

I would like to take a moment to thank the outgoing President, Joe Muenkel for all his hard work and dedication. Overseeing all aspects of the community while trying to balance individual needs in a cost-effective manner is a daunting task. Joe’s commitment to the community from walking the grounds with landscaping personnel in the pouring rain, to overseeing repairs on our much-neglected buildings, to climbing into the broken compactor to clear it of boxes has been exceptional. Thank you for everything, Joe!

During our recent annual meeting, several questions were posed by owners. I would like to take this opportunity to address each of the questions.

Q. Are car covers allowed?
A. Our Rules and Regulations state in Section PARKING/VEHICLES, 1. No abandoned, stored or inoperable vehicles at any time – a vehicle is considered abandoned if it lacks current license plates, registration or insurance, is deemed to be inoperable (damage, flat tires etc.) or has not been moved for a period of 20 days. No car covers, they’re unsightly and indicate a stored vehicle.

Q. What can we do about Copperhead snakes?
A. Living in an area with dangerous animals requires extra vigilance on everyone's part. Hilton Head Animal Control, Orkin and BrightView were contacted and among them stated that there are a couple of different products but that they are really bad for the environment and they are poisonous to pets and people as well as not necessarily being effective. The best thing is to keep the ground clear and having bushes trimmed up from the ground so they don’t have a good hiding spot definitely helps.

Q. Cars broken into
A. As stated at the meeting, please ensure that if your vehicle is parked outside, that it is locked, that all valuables have been removed. If you do experience a break-in, contact the sheriff’s department to file a report. Please notify the regime office so that the community can be notified.

Q. Locking Pedestrian gates?
A. Equipment has been ordered to allow the pedestrian gates to be latched so they remain in a closed position. However, this is not a totally enclosed community and should not be considered in-accessible by others

Q. More consistent and detailed communications
A. Additional means of communication within the community is a high priority for the Board.

Q. Helpful to form Committees
A. Committees will be created. See more detail below. Since no funding is budgeted for Social committees nor do they fall within the Board of Directors area of control, anyone who wants to establish a social committee is welcome to do so. The Board will be creating new communication avenues which hopefully will provide assistance.

Q. Where our money is being spent
A. More budgetary and financial information will be disseminated in the near future in an effort to attain more transparency and increase the overall understanding of where our money is spent

Q. Building maintenance and repairs including gutter, downspouts, etc.
A. The BOD will be establishing a master plan to deal with long term and short-term repairs and maintenance of all buildings.

Q. Hedge and pothole at T intersection
A. BrightView has been notified to trim/remove the hedge and PSD will be fixing the pothole and driveway after the situation that caused the pothole is completely fixed.

Q. There is a need for a 5-year Capital Improvement Plan
A. The 2021 Reserve Replacement Report is available on our website: www.thepreserveatindigorun.com

As we already know, a regime fee increase will be part of the 2023 budget and will possibly be required in future years. Your new BOD is dedicated to being very cost conscious in all endeavors undertaken and to monitor and understand all expenditures. With this in mind, the Board will be introducing a few things that we believe will benefit everyone in the community.

One of the new items we will be introducing is a periodic Financial Newsletter which will provide not only additional finance figures and costs but also explanations of the budgetary processes.

Additionally, we will be reintroducing committees - disbanded because of Covid - but with a twist. We know that many owners in our wonderful community have talents that we need and that they are willing to share. We also have heard from people indicating they want to help the community but in a more limited way than the commitment required for being on the Board. We are hopeful that the introduction of Liaison Committee Teams will help to do that. At this time the five teams being established are:

  • - Buildings,
  • - Communications,
  • - Landscaping,
  • - Maintenance,
  • - Safety & Security

Each team will have a BOD member as its chairperson. Under the guidance of the chairperson and under the leadership of a volunteer Liaison, each team will be responsible for completing various goals and objectives defined by the team members with input from the community and the Board of Directors.

As we move into the new year more information will be provided so start thinking about where you might want to be part of the solution. But please understand, this is a big undertaking and will take time and some trial and error so bear with the bumps.

In closing, my goal as President is that we can come together as one community, working together to make this an even better community in which to live. Please note that this letter is the first to utilize our newly established email address of ThePreserve@thepreserveatindigorun.com. Add it to your contact list so that you don’t miss any news!

I wish you and yours a very Merry Christmas and Happy New Year.

Kate Holland
President of the Board of Directors
The Preserve at Indigo Run


The Preserve at Indigo Run
Newsletter
November 2, 2021

BOARD NEWS

  • * The Board of Directors sadly announce that Elizabeth Davis has resigned from the Board in October 2021. Elizabeth has been an integral part of the Board and she will be greatly missed. Please join us in thanking her for her dedicated service to The Preserve at Indigo Run.

    Additionally, as Elizabeth’s term was scheduled to continue for an additional year, the Board voted to fill the vacated position in order to obtain expert assistance with finalizing the 2022 budget. The person selected is owner Lee Norbeck. Lee is a retired CPA with 35 years of experience, as well as in-depth knowledge of the financial budget process for The Preserve at Indigo Run. He will serve in this appointment until a formal election is completed at the next meeting of the Association, which is December 4th, 2021.

  • * JUST A REMINDER, the Annual meeting is scheduled for Saturday, December 4th at The Clubhouse in Indigo Run. We will begin with coffee and Danish at 8:30am.
  • TRASH TALK

    • * Please be advised that we are expecting delivery of a relatively new compactor and power unit to be installed on Thursday, November 4th, 2021. This will involve a time gap where there will not be a compactor on-site while they switch them out. Do not put your trash on the ground while there is no compactor. Be patient…there will be one in placement shortly thereafter.

    • * No boxes of any size, shape, flattened or full may be placed in the compactor. Ever. NO BOXES!!! The compactor is designed only for bagged household trash. Anything that isn’t household trash should be taken to the Town Recycling Center, which is open every day except Wednesdays and Holidays.

    • The Preserve at Indigo Run
      Newsletter
      September 7, 2021

      BOOKWORMS

      • * The “lending library/book exchange/book-a-palooza” located outside the fitness center is a huge success! A big thank you to all who take care of it! Be sure to stop and peruse.

      TRASH TALK

      • * We all know more about compactors than we ever thought possible. We are pivoting and going in a new, much better direction with renting a newly refurbished compactor. We are working with American Pride for credit for the current compactor that we own. We will replace this one (hurray!) with one we rent. Our rental includes any necessary maintenance. Sometime in early October, the compactor we have now will be pulled and replaced with the new one. This will involve a time gap where there will not be a compactor on-site while they switch them out. Do not put your trash on the ground while there is no compactor. Be patient…there will be one in placement shortly thereafter.
      • * We are asking American Pride to keep us on a set schedule for pulling the compactor for emptying so we can all anticipate NOT taking our trash when there will be no machine in place. It takes approximately 4+/- hours to pull the compactor, travel to the landfill (1 ½ hours away), wait in line for emptying and travel back. Once we know when that day of the week/timeframe will be, we will let you know. Again, do not leave garbage if there is no compactor on sight (or if it is not working) – you will be fined.
      • * Recycling will conclude September 30, 2021. All recycling containers will be removed. We are placing a new storage shed in the space where the recycling totes were kept. The old one will go buh-bye. JUST A REMINDER, we are not stopping you from recycling – we just need to go to the Town Recycling Center, which is open every day except Wednesday’s. No boxes of any size, shape, flattened or full may be placed in the compactor. Ever. NO BOXES!!!

      SLOW YOUR ROLL

      • * Speeding has become a serious and frequent issue in the community. The speed limit is 14mph. We all enjoy walking and biking through the neighborhood, and some people are driving far too fast. We are checking in to further safety measures for the area.

      TREE TRIMMING

      • * Arbor Nature will again be on site October 12th and 13th for further tree trimming and pruning.

      COMMUNITY SERVICE

      • * Shredding will be on site September 28th from 8am – 10am. The truck will be in the parking lot at the office. You may bring bags and boxes of material that needs to be securely shredded, but you will be taking those bags and boxes home with you. Paper clips and staples do not need to be removed. This is a free service offered to the community.

      MEETINGS

      • * Our fall community meeting will be Wednesday, October 13th from 5:30pm – 7:30pm. We'll again hold it in the pool area, and this time we have a microphone!
      • * JUST A REMINDER, the Annual meeting is scheduled for Saturday, December 4th at The Clubhouse in Indigo Run. We will begin with coffee and danish at 8:30am.

      HOLIDAY PARTY

      • * After a lot of consideration, and community input, we've decided to cancel the holiday party that was to be held Sunday December 5th. This is due to COVID concerns and an increasing number of various variants. We also looked at the cost of the holiday party (approximately $13,000) and feel we would be more fiscally responsible using that money to continue building refurbishment and other community needs.

      The Preserve at Indigo Run
      Newsletter
      August 17, 2021

      Updates

      • * We will hold off on concluding on-site recycling until we are more confident in our trash compactor.
        Just a reminder we are not stopping you from recycling – you may still take all your recyclable products to the Town dump, located at 26 Summit Drive. They are open every day but Wednesdays and holidays. You will need a decal for the dump which is free and you get it from the Town of Hilton Head on line.
        If you are a renter and your house/apt/condo/etc. is owned by a person and not a commercial business, then you will need to reach out to the property owner as they are the ones responsible for applying for the decal. If you have a property management company that manages the property for the owner, they may be able to reach out to the owner.
      • * The new signage noting to use of the back gate will be up and around the property by the second week of September.
      • I Scream, You Scream

      • * Hargray is hosting an ICE CREAM SOCIAL at the pool on Tuesday, August 24th from 4pm-6pm. Owners, renters, adults and kids...basically anyone who likes ice cream...are all invited!

      • The Preserve at Indigo Run
        Newsletter
        July 27, 2021

        ELSA

        • * A BIG THANK YOU to all those nice neighbors who took it upon themselves to clean up nature's debris around the community after Elsa made her presence known. We were very fortunate not to have major damage from fallen trees/limbs. BrightView examined the property immediately after the storm and asked the Board if they could delay our clean-up by a day so they could have as many crews as possible help out in Sea Pines, which got hit hard.

        • * Thankfully we had Arbor Tree in here in May for two days to do proactive trimming and removal. As in the past, we arrange for Arbor Tree to do the proper work prior to the main thrust of hurricane season. They were here again July 13th and 14th and will be here again next month. We're trying a new arrangement with them by paying for 2 days at day-rates. This is a less expensive way for us to have the work done.

        • * Building 33 got a surprise visitor after the storm, as an alligator patrolled up and down their sidewalk!

        • * After Elsa, and actually after all rainstorms, some people have "adopted a grate". These communityminded folks will sweep or rake away pine straw/leaf debris that accumulates on some of the storm grates in the road. This is a huge help to promote faster drainage and again, thank you!

        FINDING OUR WAY

        • * So, working with Google, we realized we had an incorrect address for the back gate. The correct address for the back gate is 96 Gardner Drive. Please, please use this address for "ship to" or "special delivery instructions" when ordering items that will entail delivery. This will help eliminate trucks using the front gate, which is susceptible to getting hit/banged/bumped/dinged and just plain damaged when these large vehicles try to get in and out of a gate not designed to accommodate them.

        • * To aid in redirecting these commercial vehicles, we have just signed off on the proofs for new directional signage throughout The Preserve. There will be new signs stating "No Commercial Vehicles. Use Back Gate" near the front entrance and front gate (going in and out); arrows noting the direction of the back gate at the T intersection; an address sign at the back gate noting 96 Gardner Drive and a new "No Trespassing" sign at the back gate. The cost for the signs and installation is $6593.42. This will be offset by the savings of fixing the front gate.

        TRASH TALK

        • * We have exhausted our research on garbage and recycling. While we ALL greatly appreciate the very kind, community minded super-secret elves that have been keeping the recycling area tidy, it's what's IN the recycling totes that is also a concern. When they go to empty the totes, if the container is "contaminated" by non-recyclables, they have to dump the entire container...in our compactor. When onsite recycling was introduced to The Preserve a number of years ago, it was when the number of residents was much, much smaller. The fact is, we now have more full-time residents and soooooooooo much more home delivery of items that involves so much more packaging. It is also just not efficient, nor cost effective. The community absorbed the annual cost of $4500 (there was never a regime increase due to the installation of recycling). So after much research, the Board voted unanimously to end the onsite recycling within The Preserve, effective September 1st. You may still recycle! You just need to go less than 2 miles to the Town of Hilton Head Waste & Recycling Center (aka "the dump") located at 26 Summit Drive (off of Dillon Road). They are open from 7:30am-6pm every day except Wednesday.

        • * We had a lengthy meeting with the owner of American Pride. He has been working with electricians and the compactor manufacturer trying to figure out why the compactor still has issues. He has decided he will replace our compactor (which we own) with another compactor of equal size. He is going to leave our power pack (the electrical gizmo the compactor is tethered to). If the replacement compactor still breaks down, then he knows the problem is within the power pack. He would then replace the power pack. If we still have issues, then we know it is within the power line and we would most likely need to increase the power to 100amperage. This is a methodical approach to figuring it all out and we appreciate everyone's patience. Please do not push any buttons, throw any switches or effect the compactor's running in any way (this includes opening the compactor door while it is running). And, we hate to keep dwelling on this, but DO NOT put anything in the compactor other than HOUSEHOLD waste. It is a residential compactor, not an industrial compactor. We had a gentleman put paint cans, that still contained paint, in the compactor. Thanks to some fearless Board members, we were able to get them out, but not without some spillage. By Town ordinance, this is illegal dumping.

        • * For the month of June alone (June 8th - July 4th), there were approximately 10 fines levied at an average of $100, for a total of $1000. All of these fines were for trash/recycling violations.

        HERE'S THE POOP

        • * We have lots of dogs in the neighborhood. Please remember to clean up after your dog. And be kind and considerate to your neighbors and properly dispose of your dog's waste. Do not keep your full poop bags outside your garage, by your front door, etc.

        BUILDING UPDATES

        • * Building 42 was updated with new soffits, fascia board, rot removal and painting of the trim. Total cost was about $9000. Building 40 is just about completed. The next buildings to have work done will be 27 and 33. They also will have fascia, gutter, stucco work and painting done.

        • * Every summer, because of the constant use of our air conditioners, there are some HVAC issues when the p-traps become clogged. A p-trap is what the 3/4" line goes into before it goes into the line that goes into the wall. Got that?!?) Any clog in a plumbing p-trap, which exists in the individual unit outside the drywall, is the responsibility of the unit owner. To avoid costly repairs, owners are urged to retain a plumber to clear the a/c lines at least every six months. This is in addition to the standard HVAC contracted maintenance.

        LANDSCAPING

        • * Just a reminder, as per the Rules and Regulations, any and all owner landscaping must be presented to Deanna Anderson for Board review and approval. This includes pots, planters, etc.

        SAVE THE DATE(S)

        • * As so many have requested, we tried to schedule the annual meeting so those working individuals could attend. While we couldn't find a date for an evening meeting, we did settle on a Saturday morning. The annual meeting for owners is Saturday, December 4th. A breakfast buffet will be served beginning at 8:30am with the meeting starting at 9:30am. We will again be at Indigo Run, but in the Club House this time.

        • * The Holiday Party for all will be the following day, Sunday December 5th from 6-9pm at the Club House in Indigo Run.

        • * We will have another community meeting in September at the pool. The date is still TBD.

        DID YOU KNOW?

        • * The church across from the back gate, Christian Renewal Church, has a coffee kiosk set up under their porte-cochere Monday through Friday from 7am-noon. They have an assortment of coffee, teas and specialty drinks. Their profits are donated to various local organizations, with this month benefiting Young Lives.

        Phew! That's all for now, folks!


        The Preserve at Indigo Run
        Newsletter
        June 11, 2021

        * This newsletter is going to be filled with trash talk! The Board is aware of the problems with the recycling area. The entire community is appreciative of those who recycle properly and take care of that area. Unfortunately, there are many who are contributing (knowingly and unknowingly) to the ongoing issues we are having.

        * In an effort to provide as much assistance to improve the recycling issues, we have worked with our recycling company, i2 Recycle, to create a list of do's and dont's. The list is attached and will be posted in the mail kiosk and other appropriate areas. The recycling area has additional signage, as well as new totes that dictate what each bin accommodates.

        * Two items to highlight are the company's recycling guidelines, which eliminated recycling glass bottles. This means no wine/liquor bottles, no juice bottles, medicine bottles, cleaning solution bottles, etc. They need to be put in the trash. The other highlight is that all acceptable recyclables need to be placed in the totes without being put in any type of bag. The minute your carefully accumulated items get put in a bag (paper or plastic), they are considered trash and end up in such. Place all acceptable items loosely in the totes.

        * The recycling totes are emptied three times per week. If the totes are full, you need to take your recyclables to the Town Recycling Center. If your items do not fit in the totes (including broken down cardboard), you need to take your recyclables to the Town Recycling Center located less than two miles away at 26 Summit Drive, Hilton Head (just off Mathews Drive). You will need to have a permit, which is issued free of charge by the Town. You must apply online: www.beaufortcountysc.gov/SWRDecal.

        * If you are having remodeling work done, construction materials, unwanted fans, cupboards, lighting, doors, etc. you need to take them to the Town Recycling Center. We cannot stress this enough. If your acceptable items do not fit IN the totes, do not leave them. Do not leave any type of broken down or entire boxes near the totes, behind the compactor, next to the totes, in between the totes......if it doesn't fit IN the totes, you need to take it to the Town Recycling Center. Side note: If the compactor isn't working, or isn't there due to emptying, do NOT leave your garbage on the ground.

        * Fines are being issued. It is $100 for the first offense, $250 for second offense. An additional fee will be charged if we have to use surveillance cameras.

        * The Board is hopeful these additional steps and information result in an overall improvement to the recycling process/area by July 31st. However, if major improvement is not achieved, we are prepared to stop all recycling by August 1st.

        ____________________

        Mixed Recycling Do's and Dont's

        Do NOT put your recyclables into a paper or plastic bad - they must be loose.
        Do NOT put any type of food, styrofoam, containers with liquids or any type of glass bottles in recycle bins. Glass bottles should be included in with regular trash.
        Do NOT recycle animal waste!

        Paper does include newspaper, magazines, junk mail, cardboard broken down to fit inside recycle bin. Paper does not include window envelopes, waxed cartons, napkins, tissues, shredded paper

        Plastics does include Plastics labeled #1 or #2, rinsed plastic bottles, jugs and containers Plastics does not include plastic films or bags of any type, no plastics labeled #3 or #7. No container larger than one (1) gallon

        Metals does include rinsed and completely empty aluminum cans or bottles, tin cans Metals do not include hangers, wire of any type, batteries of any type


        The Preserve at Indigo Run
        Newsletter
        May 24, 2021

        * Thank you to all who attended our first Spring Owner’s Q&A session. We appreciate all the comments and feedback from the approximately 30 owners who turned out for the hour long gathering.

        * Just to reiterate some updates of projects in process: Roofs and gutters are in the process of being cleaned. This should be completed by May 24th or 25th. BrightView will begin cleaning out ground cover and placing pine straw May 27th or May 28th (these are NEW dates). Arbor Nature came in last week and sprayed the Magnolias throughout The Preserve for disease and scale. This annual treatment should help keep the trees healthy. Buildings 40 & 42 are next in line to tackle fixing fascia board, paint some areas, etc.

        * We also mentioned trying Arbor Nature's idea of a daily rate for necessary work. They have a targeted approach to the necessary pruning and cutting already noted throughout the community. They will be here Monday, May 24th and Tuesday, May 25th focusing on the area around buildings 1-8, down the main corridor and at buildings 40-42. PLEASE park your cars in your garage or away from activity during this time (perhaps even out front near the office). An aside, the tree they anticipated taking down between buildings 6 & 7 will not be removed until July when they can schedule the crane to get in here.

        * We are ordering the signs for the front and back gates noting the use of commercial traffic. REMINDER: if you are having ANYTHING delivered (packages, furniture, appliances....) note in your order that delivery must be through the back gate, which is 81 Gardner Drive. We will have signs on the front gate noting no commercial traffic is allowed. We will also have signs on the back gate noting the address of 81 Gardner Drive. This will not change your actual mailing address – the Gardner Drive address is for delivery instructions only.

        * It was asked about our previous idea of putting outside lights on timers or using photo cells for the lights. We also tried using the lights that would automatically go on/off at dawn/dusk. Long story short, we did a cost analysis and it just wasn't cost effective to pay for the necessary re-wiring of buildings by an electrician and equipment versus the cost of the electricity we're using by having lights remain on.

        * The HOA is fining people who do not pick up their dog's waste, properly dispose of boxes, recyclables and trash, tampering with the compactor equipment and general violations of the rules and regulations. Beginning with the next newsletter, we will announce the number of fines levied and the total cost of fines.

        * With the new apartments coming online on Gardner Drive, it was suggested we talk with HH PSD as to how this may affect our water pressure. We will set an appointment with them and follow up with our findings in a future newsletter.

        * Owners inquired about the possibility of creating a true dog park within the community, leaving the pool cabana open throughout the day and having a grill by the pool. There currently are no plans for these items, due to safety and liability issues and potential misuse. Chaplin Park has a dog park – Chaplin Best Friends Dog Park. Just a reminder, especially to those owners who rent their units, dogs are limited to 75 pounds or less and there are certain breeds not allowed at all (see rules and regulations). Each unit may have up to only 2 dogs. An owner may use the cabana free of charge (there is a refundable cleaning deposit), you just need to contact Deanna to reserve the space.

        * Some buildings may need sod, or a re-seeding in some areas. Please notify Deanna of areas you think may need this. We'll have BrightView look at it. Speaking of sod, we are kindly asking dog owners to refrain from having their dogs "visit" the new sod between buildings 16 and 25, as it is still getting established and the urine is killing it.

        * It was asked about a possible group discount for window replacement. Many of us would like to replace our windows (owner's expense) and had hoped the various window companies would offer a discount if they could do multiple units at a time. We contacted three companies many months ago (pre-pandemic) and they would not offer a discount. This is especially true now with the cost of building materials skyrocketing. If you want to get estimates for replacing your windows, the following companies are on or around the island. While we cannot recommend nor condone any of these companies, we strongly encourage you to talk with your neighbors and/or consult Yelp and Next Door for suggestions.

         Beachside Glass and Mirror:  843-295-2214
         Holiday Home Improvement:  843-689-2140
         Window World of Bluffton:  843-305-4900

        *Labbe glass is no longer in business so therefor is not listed.

        * Many owners have invested time, effort and money into improving their immediate surroundings knowing that all outside grounds of The Preserve are communal. While we all enjoy our beautiful setting, we are hopeful our friends and neighbors are respectful of our individual privacy. We certainly are free to walk with or without our dogs, but please be courteous and use sidewalks and not stroll through obvious plantings.

        * The lending library is a huge hit with all of us! Just a reminder it is located in the hallway outside the fitness center. Thank you to the ladies taking care of it. It's our own personal library😀

        * The next community meeting is to be determined. We're looking at late summer or fall.

        * The annual Christmas party is currently under review, as is the annual meeting. We're looking into having the annual meeting after 5pm so those who work may attend.


        The Preserve at Indigo Run
        Newsletter
        April 20, 2021

        * THE POOL IS DONE! Yay!! It was a long process, and we thank everyone for their patience. We started asking for bids back in September (pulling your own teeth is easier!); we received two and when we asked for them to be refined a bit, due to COVID-19, one company detained their bid proposal by weeks. Long story short, once we chose Anderson Pools as our contractor, work began immediately and they stayed on schedule. Randy Young Upholstery also stayed on schedule in making new slipcovers for all the chaise lounge cushions. The pool typically formally opens on April 1st, and we were able to continue that tradition.

        * We finalized the contract with BrightView to continue as our landscaper. Thanks to some shrewd negotiating, we will realize a 3% increase this year and next and have a 1.5% increase in 2023 and 2024. The contract is $96,900 this year. This does not include 1500 bales of pine straw ordered for this year, nor our spring and fall plantings. The cost of the pine straw is approximately $10,125 and the spring plantings will be around $3400. Pine straw will be put down after the leaf drop and is tentatively scheduled for May 1st, as is the spring planting.

        * Speaking of leaf drop, just a reminder, all roofs will be blown off and gutters cleaned after the leaf drop.

        * We are working with Custom Security and Hargray to have a wireless conduit installed that would operate the gate and improve Wi-Fi at the office and the pool. The Board negotiated if it doesn't work (it was installed a few weeks ago – so far, so good), they will credit us the fee we've paid thus far toward the $4968 they would charge for a traditional conduit.

        * Speaking of the gate.......ugh.......Salt Marsh Metal Works and Custom Security is working on fixing it. The truck driver who "pushed" the gate open went into the office to let Deanna know what had happened, so we will submit the bill to them. The Board is coming up with a plan to ban ALL commercial vehicles from using the front gate. It would mean directing all delivery trucks, repair trucks, even BrightView from using the front gate. Please, please get in the habit NOW of directing any delivery companies you may be working with to the back gate, located on Gardner Road. When you order online, quite often there is a section where you can note "special delivery instructions.” It is there, at the very least, you should let them know to deliver via the gate on Gardner.

        * Our insurance for The Preserve is due May 8th. IMC is collecting bids. Our insurance policy is so large ($56 million in coverage), there are very few companies out there that offer this much coverage, so our choices are slim. We did budget for a 10% increase in 2021 (cost of $315,000). IMC noted most policies are coming in with 10-25% increases.

        * Roger finished the work on building 8, as the launch of our building improvement plan. The original bid was for $8950. He encountered issues that weren't taken care of when the roof was replaced, such as improving flashing. He also painted balcony railings, service doors and portions of the building, and repaired some wood rot. This was an additional $6305 for a total cost of about $15,000. Buildings 40 & 42 will be next. We are looking into whether, for the future, we have Roger make repairs to the buildings, but hire an outside contractor to do the painting. We're waiting for a proposal on that idea.

        * We requested three bids from tree companies to handle our annual trimming, removal, pruning, etc. of trees. We received bids from our current contractor, Arbor Tree and also bids from Jones Brothers and Barlett. Bartlett pretty much bowed out of the process as they are short staffed and think this would be too big of a contract for them at this time. Jones Brothers and Arbor were comparable. However, Arbor Tree has offered us a hurricane contract and is working with us on an hourly rate instead of a blanket contract. We voted to get Arbor in here very soon for two days to handle some removal of trees, trimming and fertilizing. We will try this work at the hourly rate and see how it goes. The Town of Hilton Head will dictate as to what trees we will need to be replaced.

        * Please don't have packages or deliveries sent to The Preserve office. Deanna cannot sign for, nor accept deliveries on an owner's behalf. Please be sure to have your unit number included in the address and ask them to enter via the back gate on Gardner Drive.

        * We voted to spend $5000 on a new storage shed. The current one is rotting away. We will be able to use the new shed to store Christmas decorations and then cancel the storage unit we are currently renting for $250/month.

        * As we had mentioned at the Annual Meeting in December, we will host two community get-togethers. On Tuesday, May 18th, we will have a gathering outside at the pool from 5:30pm-6:30pm. The Board will make a brief presentation on upcoming or completed projects. Owners will then have an opportunity to ask questions, voice concerns or maybe even share a compliment. At this point in time, masks are suggested. We will be having this outside. No refreshments will be provided. We look forward to seeing you then.


        The Preserve at Indigo Run
        Newsletter
        March 25, 2021

        Welcome to Spring...and pollen season, WOW!

        * As you all have noticed, the front gate is repaired and operational. There are some fiber optic issues we still need to work out in that area, but the gates work!

        * The pool repair is moving right along. The tile work is completed. There's water in the pool, but it is necessary for some gradual conditioning to occur – this will take about two weeks. The pool cushions should be completed by the first week of April. So, fingers crossed, all will come together at the same time and we'll have a great new pool area.

        * We have a new motor in the trash compactor. This was approximately $4000. We still have an amperage issue we are trying to fix amongst Jackson Electric, Palmetto Electric and American Pride Waste. This will entail additional dollars to correct as well.
        A friendly reminder to ALL, do not put any boxes at all in the compactor, nor any object that you know should go to the dump. Also, please do not leave garbage bags when there is no dumpster present. That is just common courtesy.

        * We learned our lesson last year when we applied the pine straw before the leaf drop. Sooooooo, pine straw will be put down after the leaves have fallen, which will be in late April/early May.

        * Also, after the leaf drop, all roofs will be blown off and gutters will be cleaned. (Another lesson learned from last year)

        * We have an opportunity to have A Look Beyond Window Cleaning come in and dedicate themselves to just The Preserve for a time. After the roofs are cleared in early/mid-May, A Look Beyond said they could dedicate a week or two (or however long the work demands) to owners who would like to have their windows cleaned. This is at the OWNER'S EXPENSE. It is not an HOA expense. We are just facilitating a schedule for them. A ton of owners already use A Look Beyond so this will enable them to better schedule those who choose to get their windows cleaned this Spring. Beginning April 1st, please drop Deanna an email stating you'd like your windows cleaned either just outside or inside and outside and your unit number. A Look Beyond will then put together a schedule once they get the responses. Please let Deanna know by April 9th if you want to partake. A Look Beyond is not offering any group discount, but their prices are very reasonable. They do not clean balcony screens.

        * And just to clarify a mention in the last newsletter – We do appreciate those who wish to do their own gardening and spruce up their area. However, we do need to have you submit your plans to Deanna for Board approval. This is to make sure there are no impediments to a neighbor or walkway, that the planting is appropriate for the area (will it grow too big?), etc. When you plant/landscape at your expense, we remind you if your plants are damaged due to workmen, animals, etc, the HOA is NOT responsible for the cost you incurred.


        The Preserve at Indigo Run
        Newsletter
        March 1, 2021

        * Welcome Spring! Ok, not technically just yet (March 20) but after this beautiful weather, you can't help but feel it in the air. And a friendly reminder, we turn our clocks ahead one hour at 2am March 14th. A sure sign of Spring.

        * We signed a new contract with BrightView for $96,900. This includes a 3% increase, and we will see a 3% increase next year as well. In year three, we are also scheduled for a 3% increase. However, we negotiated a fourth year with NO increase. So you can also look at it as years 3 & 4 will see a 1.5% increase each year.

        * An interesting tidbit…In 2021, we have scheduled 1500 bales of pine straw. This will be applied after leaf drop. The cost of the pine straw is not included in the general maintenance contract. We are billed separately.

        * BrightView is working on controlling the flooding issue between buildings 35 & 36. The flooding renders a couple of parking places uninhabitable at peak water. This work is currently underway, at the cost of $1300.

        * The dirt patch in front of building 16, adjacent to the nature trail, will be replaced with sod. In addition, the decorative stones around the cherry trees in front of building 25 will be removed, the dirt level will be lowered a bit and the stones will then be put back. This is being done so the stones will be contained within the curb line instead of cascading in to the roadway. This work will all be done for $2800.

        * Joe, Deanna and Alaine with BrightView walk the entire property once a month to look at any issues, improvements, etc.

        * Just a reminder, if you want to do any landscaping improvements/planting at your unit, it MUST be approved by the Board. Once you plant outside, it is considered Preserve property. If a workman sanctioned by IMC injures your planting, the HOA will not pay the owner to replace the planting. NO ONE should be trimming or removing any bushes, shrubs or trees. If you have a landscaping concern, please contact Deanna in the office.

        * Great news! We signed the contract with Andersen Pool to have the pool resurfaced, old tile replaced, new main drain covers and new returns. The cost is $30,250. This will come out of the Capital Improvement line item of the budget. Andersen hopes to start in mid-March and complete all work by end of April. Please understand, while this work is ongoing, no one will be able to gather at the pool. BUT! It'll be worth the wait as we are planning on unveiling the new fabric on all the chaise lounges when the pool work is completed. The cost of reupholstering all the lounge cushions is $7286.36. This also is a Capital Improvement. We will have half the cushions taken out to begin with so there will still be some lounges to use until the pool construction begins.

        * It's time for the annual walk around by a licensed arborist. Arbor Tree went around and noted trees to be trimmed and trees to be removed. We also had Bartlett Tree Experts conduct an analysis of the property. We are waiting for their proposal. No work will be done until we sign a contract.

        * THE FRONT GATE: We are waiting for the last bit of work to be done by Custom Security. We are hopeful this will be completed very soon.

        * Work on the 8 building is just about completed within the contracted time frame for the agreed upon price of $8500. While Roger was working on the building he said all the railings should really be taken off and repainted. That work will be done for an additional cost to bring the total investment for upgrading one building to approximately $10,000. This is a Capital Improvement. The Board will decide what building will be done next. The decision is being driven by the budget. We would like to do 5 buildings per year, if possible.

        * THE COMPACTOR: On Friday, Jackson Electric thinks they have discovered the issue. We don't have a timeline yet as to when it will be fixed but here's hoping it's soon. Once again, we continue to state no one should be utilizing the garbage area as a dump. No cat trees, no wine crates, no fans, no tables, chairs, rugs…and the list goes on. Regular household garbage is the only thing that should be deposited in the compactor. Again, all boxes have to be broken down and placed INSIDE a recycling tote. If you have additional items, you need to take them to the Town Convenience Center (aka the dump). The decal program began in early-January, and one decal is issued per property. Each property owner is allowed three visits per week, so you have ample opportunity to take all that excess trash directly to the dump and not clog our compactor. You apply online for the decal via the Beaufort County website: www.beaufortcountysc.gov.

        * The Board is working on clarifying the Rules, Regulations & Resolutions concerning individual landscaping improvements. We are also identifying the appropriate warnings and fines for speeding within The Preserve, trash obstacles and landscaping issues.

        * The Beaufort County Sheriff's office is reminding ALL Hilton Head residents to keep their car doors locked.

        * We have welcomed more dogs in the past couple of months. Please be considerate and pick up after your dog.

        * Nancy Calhoun-Sullivan thanked everyone in The Preserve for their donations to the Second Helpings Food Drive. The eight-week campaign resulted in over 300 pounds of food that was distributed weekly at the Palmetto Breeze depot to the ridership employed here on the island. I apologize, I forgot to include her thanks in the previous newsletter.

        * One last reminder: Washing your car with anything other than just water is not allowed. This is not our rule; it is a Town of Hilton Head rule.

        * For those of you unaware, our property manager, Deanna Anderson, injured herself while on vacation a few weeks ago. She had shoulder surgery two weeks ago and is hoping to return to the office this week. Roy will stay on and help Deanna. Please remember Deanna will most likely not be working full days and will take time to get re-acclimated, so please be patient and considerate. Thank you.


        The Preserve at Indigo Run
        Newsletter
        January 20, 2021

        Happy 2021! Here's to a Good Year

        * Just a reminder to change the batteries in your smoke alarms twice a year. If your smoke alarms go off (not just a beeping indicating the battery is dying) and the fire department responds, the owner of the unit will be charged for an IMC representative to respond, if it is after hours.

        * Here's hoping everyone receives their COVID vaccine soon. But please remember to remain
        vigilant with the safety protocols, especially wearing masks. The mail kiosk can get crowded quickly and we should be wearing masks in there and sort our mail outside so we don't make anyone wait to enter the area.

        * Work is moving along on the front gate. We are hopeful of having the gates up and operating within two weeks.

        * The trash compactor remains the bane of our existence. If you find the compactor not working, please be responsible and NOT leave your garbage on the compactor, near the compactor, behind the compactor, next to the compactor nor on the tippy top of the compactor. Just because the signs aren't out noting the breakdown of the compactor doesn't mean you should leave your garbage for others
        (including animals) to take care of.

        * Deanna Anderson will be out of the office January 25 to February 4th. There will be a gentleman, Roy Wooster, filling in her absence. The office will be closed Friday, January 29th.

        * If you have a propane tank buried for your use, please let Deanna know of its location. And if you are contemplating this, this must be approved by the Board of Directors, mainly because The Preserve and the fire department needs to know of its location. We had an instance this weekend with the fire department and it is imperative they know where these tanks are located.

        * We had asked BrightView to put together proposals for some areas that need some improvement. The Board of Directors met last week for a quarterly meeting and approved landscaping proposals for the following areas: One bed by building 28; one bed at building 12; one bed at building 26; roadside bed at buildings 25/26 and the mail kiosk.

        * ArborNature Tree Service did their annual review of The Preserve (those are the red and white ribbons you see tied to branches). Each year they go through the property and note what trees need to be trimmed, removed, are of concern, etc. We are also getting two other bids as well.

        * And lastly, just a safety reminder. One of our beautiful amenities in The Preserve is its walkability. Please remember the rules of the road; if you are walking, you should walk facing traffic and be toward the side of the road. If you are an early bird or like to walk around dusk or after dark, please please wear visible clothing and carry a flashlight. It can be super hard to see someone in the street, especially when coming around a bend or corner.

        Download Newsletter

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        The Preserve at Indigo Run
        Newsletter
        December 3, 2020

        • Thank you to everyone who turned in their proxies for yesterday's annual meeting. We had a quorum. We also had many hardy souls who braved the, shall we say, chilly, weather??? Thank you.
        • We just want to recap some points brought up during the meeting:
        • Be on the lookout in your mail for a non-descript legal size envelope from COOK v SCPSA. It is NOT JUNK MAIL. It is a negotiable check from the Santee Cooper settlement as a result of a class action lawsuit, so be careful not to discard it in the trash.
        • The repair process has begun at the front gate, although it will take a couple of months for completion.
        • In addition to everyone receiving more packages overall, they will surely increase during the holidays. It is suggested you keep track of expected packages-perhaps ask a neighbor to bring it in until you return home. (And then of course properly break them down prior to putting them in recycling)
        • Remember to lock car doors if you keep your vehicle outside.
        • If you see suspicious activity, contact the police. We live in a safe neighborhood, so let's keep it that way.
        • A reminder to all owners-if you have renters or friends/family using your condo, please make sure they are aware of the rules and regulations such as not running dishwashers/washing machines after 10pm, proper recycling & garbage disposal, parking, etc.
        • While we bid Chris Leibham adieu, we welcome new board members Pam Kosteva, Colleen Zaccardo and Kate Holland (officially).
        • CLICK HERE to read/view the latest newsletter from the Beaufort County Treasurer.

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        The Preserve at Indigo Run
        Newsletter
        December 1, 2020

        • The 2020 Annual Meeting is TOMORROW, Wednesday, December 2nd at 9am at the Pavilion located at the Honey Horn Coastal Discovery Museum. We are meeting under the pavilion, which is covered but open air, so you may want to dress accordingly. Right now, the Weather Channel is calling for a HIGH OF 55 DEGREES, and it will be colder in the morning. There will be a golf cart available to those who need assistance from their parked car to the meeting spot, but please arrive early as there is just one cart.
        • PLEASE, even if you plan on attending the meeting, drop off your proxy to Deanna in the office by 4pm today. This will let us know if we've met the required quorum.
        • We are also accepting donations for Deep Well's Santa Project for children 1-12 years old. Unwrapped toys and books are most appreciated and the greatest wishes are for sports equipment, board games, stuffed animals, books and batteries (AA) to power various toys. There is a donation box in the office.
        • As you kindly visit the office with your proxies, donations, etc., please remember to wear your mask.
        • For some welcome holiday cheer, wander over to Ross & Jan's (Building 34) and be mesmerized by their light display. They've added even more lights and it is truly magnificent.

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        The Preserve at Indigo Run
        Newsletter
        November 24, 2020

        The 2020 Annual Meeting is scheduled for Wednesday, December 2nd at 9am in the Pavilion at The Coastal Discovery Museum/Honey Horn. This is an open air, but covered,

        meeting spot. We will have the meeting rain or shine (fingers crossed for shine-lots of shine). If you need assistance getting from your car to the pavilion, there is a golf cart that will transport people. But, if you are planning on using the golf cart, please arrive early as there is only ONE cart and we are anticipating it being in demand.

        Unfortunately, due to COVID-19 guidelines, we cannot offer any food nor beverage, so if you would like to bring your own coffee or tea, please do so.

        PLEASE fill out your proxy, which you should have received from IMC as recently as last week. You need to fill it out even if you are attending (we need to insure we have a quorum). The proxies need to be SIGNED and returned by 4:30pm Tuesday, December 1st. You can drop them off at the office. If you need a proxy, Deanna Anderson can email it to you or give you one.

        Just a reminder there is a collection box for non-perishable foods in the office. These donations benefit Second Helpings’ Fill the Need Program. This program provides food to more than 500 workers who commute for several hours each day. Please consider helping this amazing cause.

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        The Preserve at Indigo Run
        Newsletter
        October 21, 2020

        The irrigation issue was addressed and resolved during the water shut off Monday morning. Thank you for your patience while this work was being completed.

        We have been asked to be more thorough when communicating through the newsletter. We will add upcoming projects and items we are considering to this point, when applicable. The pet fee, noted under items we are considering, was mentioned during a meeting. We will not be pursuing it.

        What's a newsletter without talking about garbage?! Here's the latest from the Town:

        New Decal Applications for Convenience Centers Available Now. As of Monday, October 19th, residents will be able to apply for a decal for the Beaufort County Convenience Center, aka the trash dump, using the online form located at www.beaufortcountysc.gov/SWRDecal.

        Applications will also be available at all County Convenience Centers for Beaufort County residents to fill out. The County recently announced the decal system as a way to prevent out-of-county abuse of the waste collection locations. One decal will be issued per Beaufort County property owner. In addition to the physical copy, residents will receive a digital copy that will allow them to have it on their phone and for other members of their household, if they are using a different vehicle.

        DECALS WILL BE REQUIRED BY THE COUNTY AS OF JANUARY 1, 2021.

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        The Preserve at Indigo Run
        Newsletter
        October 16, 2020

        IMPORTANT TO NOTE: The water to ALL units in The Preserve will be turned off Monday, October 19th from 10am-Noon so work may be done regarding the irrigation system.

        • The first phase of the drainage project is completed. This included clearing out debris and massive roots in the drainage pipes, plus draining the retention ponds. We had the ponds drained to examine and correct the overflow structures that carry the rainfall water from one pond to the next until it reaches the canal. The second phase we are looking at is to clean out the retention ponds of debris and silt. This would be done in January/February. All of this work is to correct (corrected) the flooding problems, particularly near buildings 25-28
        • When we switched formats for the newsletter distribution, some emails were missed. If you find you're not receiving newsletters nor correspondence from IMC (VMS@imchhi.com), we suggest you first check your spam file. If you still do not find the email, then KINDLY contact Deanna in the office so she may add/correct your email address. To do this via email would be best so there is no mistake in your email address.
        • Speaking of emails, when corresponding with Deanna, please be so kind as to include your unit number in any/all emails.
        • One of our best, yet most easily overlooked, amenity is the onsite recycling totes and trash compactor. We are one of the few communities who has this amenity (as you can see when you visit the town dump). There isn't a company on the island who repairs these residential compactors, so it sometimes takes time to get the necessary parts and/or service. We're having temporary signage made that we can put out when the compactor is down and to please take all garbage to the town dump. When people leave garbage, empty boxes, random junk in the compactor area, it is attracting unwanted critters. Critters that may carry disease, so we continue to stress to properly dispose of your garbage and recycling. If you are having any kind of remodeling/repair work done, please make sure your contractor knows of our rules and regulations regarding this. We are imposing fines.
        • For the annual meeting being held at the Honey Horn Pavilion located at the Coastal Discovery Museum on December 2 at 9am, there will be a golf cart available to ferry those people who are uncomfortable walking from the parking lot to the pavilion. There is one golf cart that can accommodate one, maybe 2 people at a time, so we are encouraging those of you who will be needing the cart to arrive a little early for the meeting to account for any possible waiting time.
        • The minutes of the Quarterly Board Meeting held on July 22, 2020 are posted on the website.
        • Just a reminder if you would like to apply for a position on the Board, applications are due by October 26.

          UPCOMING PROJECT:

        • NEW POOL CUSHIONS: Deanna is working with an upholsterer to find more durable fabric for the cushions in the pool area.
        • RE-PLASTERING THE POOL AND REPLACING THE TILE: Deanna has repeatedly reached out to pool companies to get estimates for this work. We have not received any bids as the work is backed up and to get the necessary materials is back-ordered. We continue to pursue this.

          ITEMS WE ARE CONSIDERING:

        • Actually, this is a suggestion from a group of homeowners: Have those owners and tenants who have dogs register their pets. An annual pet fee will be charged of $100-$150. This is to help offset the MONTHLY COST OF $800 for POOP BAGS, for which we all pay through our regime fees.
        • Come up with a more consistent rule/regulation regarding individual gardening of common/shared places.
        • Building maintenance: We are asking for 3 bids to provide needed maintenance on buildings. We hope to have this information in time to present at the annual meeting.

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        The Preserve at Indigo Run
        Newsletter
        August 28, 2020

        • Some housekeeping notes to begin with. Please have your dryer vent cleaned at least every other year-if you can't remember the last time it was done, it's time to do it. This is a potential fire hazard. To that note, you should clean your dryer lint trap after each use. With heavy use of our air conditioners, it's suggested you put one cup white vinegar followed by one cup of water down the HVAC pipe to keep it clean and bacteria free. Also, to help main drain backups, there are tablets that are sold on-line to help clear the drain and keep it clean and gunk free. Google algae tablets. And best to check your water alarm to make sure it works.

        • To that point, all first floor water alarms will be checked to be sure they are operating properly and batteries will be replaced beginning Tuesday, September 1st with completion expected by the end of the day Wednesday, September 2.|

        • Deanna had a meeting with Orkin to go over our various concerns regarding service, masks, leaving cards, etc. The solution is, we asked for Anthony to return as our technician and he's already back and working the Preserve.

        • Speaking of Deanna, the office hours will change effective immediately. The office will be open from 9am-4pm Monday through Thursday and 9am-Noon on Fridays. You may see Deanna working in the office beyond those hours, but please respect the fact she needs quiet time to get her work done. She is just one person who is working very diligently, so we all ask for your patience with her response to your request/concern.

        • Hargray, or a company they have sub contracted, will be in the Preserve August 28 & 29 to power wash the markings off the pavement.

        • We were notified by the Board of Directors for Indigo Run that they have decided no events at all can be held at Indigo Hall for the remainder of the year. This means our Holiday Party has been canceled for 2020. Our annual meeting will not take place either at Indigo Hall, but IMC has relocated the meeting to Honey Horn. It will still take place Wednesday, December 2 at 9am. It will be held under cover at the Pavilion within Honey Horn. We are unable to serve any food and/or beverages.

        • Information will be coming out in the next couple of weeks on how to apply for the three open seats on the Board of Directors. Chris Leibham and Kate Holland each have to run for re-election, as they were appointed mid-year and there is one open seat.



        • ****News Posted July 28, 2020

          The Preserve at Indigo Run
          Newsletter
          July 28, 2020

          • Brightview notified us their crews will not be at full staff for the next few weeks. They asked for our understanding during this time. Since we have had their undivided attention for the last 4 or so months, we think we can be patient while they work to get back to 100% staffing.
          • Some unlocked cars were entered the other day/night. It is suggested you keep your car doors locked and garage doors completely closed. If you happen to see something, say something.

          • Our theme of proper garbage/recyclable disposal continues. PLEASE do not treat the dumpster as the town dump. It cannot handle big items such as floor fans, boxes, lamps, etc. These types of items should be taken to the Hilton Head Convenience Center (dump) which is located at 26 Summit Drive. For recycling (town wide rule), your items cannot be placed IN plastic bags and then put in the blue totes. If you carry your recyclables in any type of plastic bag, please empty the items out of the plastic bag directly into the tote and then throw the bag out in the trash compactor. When the gentleman comes to empty the totes, he just ends up throwing the plastic bags filled with recyclables into the dumpster, so all efforts are futile.
          • Please be cautious when driving in The Preserve. There have been many, many complaints of people driving too fast throughout The Preserve. Remember, the speed limit is 14 miles per hour.
          • Do you have a Preserve sticker for your car? If not, please see Deanna to get your car(s) registered.

          • The masonry work around the fountain has been completed.

          • The new pool filters are in and working well.

          • ****News Posted July 20, 2020

            The Preserve at Indigo Run
            Newsletter
            July 20, 2020

            The pool's filters need to be replaced. Currently because the filter is so old, the sand from the filtration system is leaking into the pool. The date to do this is tbd. So as not to disrupt people enjoying the pool and also because of the heat, the work will be done in the evening. The pool will need to be shut down at approximately 6pm and will remain closed until the following morning. Once we have a scheduled date, everyone will be notified.

            Hargray is predicting to be able to actually begin installations/hook ups this week for those who have chosen to sign up for their new service. They will also be going through the property to try and get the markings up from the asphalt and concrete.

            JS Services was on the property from Monday through Friday. They pumped down the pond behind the pool, the one by the 10 building and one by the 9. They cleared all the debris by the overflow concrete structures that move water from one pond to another and eventually to the canals. They used equipment similar to a surveyor’s tripod to measure and investigate each structure. 10 & 9 are at a proper height and should work fine. They found there was no lower drain pipe in the structure by the pool and the only transfer source was the drain at the top. Measurements showed that drain to be at least 4 inches above the street level catch basins causing flooding along the 28 to 25 corridor. They dropped down a foot from the top of that overflow structure and cut an open slice in the side to allow storm water to drain sooner and slower relieving stress and flooding on the sewer lines from 28 to 25. They then power flushed the sewer pipes. Next plan was going to occur over the winter when we were going to evaluate the cost of clearing out the ponds from fallen trees and debris. Unfortunately late Friday the crew ran into a severe blockage the cause of which is unknown. Rather than tear up the street without knowing the cause, JS Services is coming this week with a camera to assess and decide how to fix.

            MAJ will begin work on the apron around the fountain Tuesday morning. The fountain will need to be shut down Monday afternoon so the area is dry for MAJ to begin work Tuesday. It will remain off until Thursday so the concrete can dry. We're still trying to get insurance information to try and get reimbursement from the driver who drove into the fountain about a month ago.

            MAJ is giving us a quote for repairing the entranceway to building 36 which has broken, raised and uneven blocks due to tree roots disrupting the ground. They will also be giving us a quote for the wall that needs to be re-created by buildings 21 & 23.

            We are aware of a number of complaints/concerns about Orkin and their service. We are looking to have a meeting with them to rectify the problems.

            Garbage. Come on people. DO NOT PUT YOUR GARBAGE IN THE AREA IF THE COMPACTOR IS NOT ON SITE AND EXPECT SOMEONE ELSE TO TAKE CARE OF IT. The temperatures are sweltering, the critters are active and there's just nothing pleasant about rotting garbage.

            Please remember to kindly notify Deanna of any concerns you may have so she may properly document and prioritize your comments. We have a number of large, rather pricey projects that are currently being addressed or need to be addressed, so please understand some issues may have to wait.

            2020 continues to be a year filled with uncertainty and angst for all of us. Please remember kindness goes a long way. Be nice and neighborly.


            ****News Posted July 6, 2020

            The Preserve at Indigo Run
            Newsletter
            July 6, 2020

            • JS Services will be on property this week to drain and clean out the retention pond behind the office.(There are 3 retention ponds in The Preserve) This should help with flooding in the area of buildings 25-28.
            • We will be scheduling MAJ Enterprises to do masonry work on the apron around the fountain. Someone drove into the fountain about a month ago and the work requires more than just concrete repair. We're pursuing filing a claim with the driver's insurance company and/or asking for restitution.
            • Hargray still has work to be done in installing fibre optics. They're shooting to complete the work by the end of this month. Once this is done, we'll upgrade our security cameras throughout The Preserve.
            • Joe, Chris and Elizabeth met with Garrett Hamilton with IMC to go over our current budget. We're in line with everything but tree trimming. Deanna will arrange a meeting with Joe, Arbor Tree and herself to see what was different this year as compared to last. During this meeting it was decided we schedule a capital reserve study in the first quarter of 2021. These studies help guide an association long range with needed projects, preventative maintenance, etc.
            • We will schedule an engineer with IMC to come out and help us prioritize needed work on all buildings and estimated cost associated with the work.
            • A little lizard got behind the electrical panel for the front gate. This proves not to be an easy fix, so that's why the entrance gate remains open. Custom Security should be out today to repair the gate.
            • Chris and Joe will actually be working on re-working the french drain between buildings 21 & 22. They will replicate what was done near buildings 36 & 38 which helped the flooding in that area.
            • If you have been exposed to the COVID 19 Virus, please self isolate for the recommended 14 days and get tested.
            • The Board had hoped to do a meet and greet for Deanna Anderson, The Preserve's new manager. But due to the virus, that idea is on hold. If you have not had the opportunity to meet Deanna, please take the time to introduce yourself to her. She is the main contact for any questions or concerns you may have.
            • If you are an owner and rent your property, please forward all newsletters to your tenant. We're finding many people renting don't get the newsletter.
            • We are aware of the complaints regarding the pool and are looking into solutions.&
            • Some ongoing housekeeping issues and friendly reminders:
              • Please tear down any and all boxes and place in the recycling totes, NOT in the dumpster.
              • The dumpster area is not intended as a donation site. If you have a lamp, table, etc to dispose of, take it to the dump which is located just a couple of miles down off Dillon Road or donate to one of the many worthwhile organizations on the island. Do not leave it on or near the dumpster.
              • Pick up your dog poop!!!!!! Whether your dog goes where people walk or not, whether you're a renter or an owner, whether it's day or night, whether it's raining or not.....PICK UP THE POOP!
              • Please do not bring dogs to the pool.
              • If you find mail that does not belong to you, please take the mail to the office. Do not leave it on top of the recycling, garbage or newspaper box.
            • Please remember, if you have questions or concerns, contact Deanna. She is the Preserve's main contact and will get things done much faster than trying to reach out to each board member.

          • ****News Posted June 16, 2020

            The Preserve at Indigo Run
            Newsletter
            June 16, 2020

            Thank you for all the compliments about the landscaping done by BrightView-they've done a great job. They continue to work on fixing the irrigation system and are fixing the sprinkler heads that have been damaged by the fiber optic work.

            We have been concentrating on trying to fix drainage issues throughout The Preserve. Obviously, when we have driving, unrelenting rain, areas will flood just because of the volume of water in a short period of time. The french drain located between buildings 36 and 38 has been re-worked so flooding should be mitigated. We did have Degler Waste Services come back and drill through pine tree roots that clogged pipes near the 26 building. This should help alleviate standing water in their right of way. We are also looking to have another company come in and clean one or two of the retention ponds and the pipes that lead to these ponds.

            Speaking of pipes, please remember to use your garbage disposal properly. Do not put rice, potatoes, potato peels, corn husks, coffee grounds nor any type of grease down the disposal as they will clog the pipes/drains. Also, it's suggested to put Dawn dish liquid down the disposal once a month or so to break up any accumulated grease and let the cold (never hot) water continue to run for a minute or two after things are ground up but the unit is still running.

            We will be upgrading the security cameras once the fiber optic work is completed by Hargray.

            In the near future, Joel will be putting together a schedule to check all first floor units for water alarms, which the HOA provides. Joel will make sure they are placed correctly and operational (battery operated). More details to follow.

            Boxes, boxes, boxes. Not allowed in the dumpster. Break them down (flatten them) and put them IN the recycle totes located behind the dumpster.

            Board member Mike Gregory submitted his resignation which was effective June 5th. We do not anticipate filling this vacancy right away. 

            If you have any questions or concerns, please be sure to send an email to Deanna Anderson, our new IMC manager. Her email is thepreserve@IMChhi.com


            ****News Posted May 22, 2020

            The Preserve at Indigo Run
            Newsletter
            May 23, 2020

          • The painting of the mail kiosk will be completed this holiday weekend when the floor is painted late Saturday afternoon. PLEASE NOTE!!!!!! In order to allow the paint to dry, you will not be able to enter the mail kiosk beginning late Saturday afternoon through Monday. This was planned as there is no mail on Monday due to the holiday.
          • Orkin will return to providing indoor service beginning June 2nd. They will fall into the existing schedule (which is posted in the mail kiosk). The service person will be wearing a mask, but if you DO NOT want service, please let Jennifer know so she can alert Orkin.
          • BrightView is establishing a Wednesday/Thursday/Friday schedule for The Preserve. There will be a 3 person crew and they plan on completing a 1/3 of the property each day. BrightView will also begin fixing the irrigation system in the next few weeks. Please, please let BrightView do their jobs and not detain them with questions/requests. If you have comments, please let Jennifer know so she can discuss them directly with BrightView.
          • Starting Tuesday, Hargray will begin installing fiber technology throughout our community. We met with Hargray's Project Manager and her team in order for them to address our many questions. Our BrightView contacts were in the meeting as well since one of our concerns is potential damage to our irrigation system. Hargray will generally be working 5 days a week from 8am-4pm. If weather cooperates, they expect the project to be completed by July 15th.  While Hargray reassured us with their detailed plans, we should expect some blips. For example, if you find a sprinkler head all of a sudden erupting like a geyser or a new source of water spilling down the road, let Jennifer know ASAP. She is to be the main contact for Hargray and will log all issues that occur during the installation, which is imperative for us to make sure everything is addressed prior to their departure. If you have Spectrum and your cable/internet goes Poof! you should call Spectrum and let them know. (If you see the fiber optic crew near your building, let them know as well. They may be able to fix it) If Spectrum needs to send someone out, you will not be billed. Spectrum and Hargray have an agreement that Spectrum will contact Hargray/its contractor directly. Hargray has also asked residents to let their crews work and if you have any questions or need to report a problem, contact Jennifer.
          • It should be a beautiful weekend and for those of you taking advantage of the pool, just a couple of reminders. The pool is a place to relax and enjoy so please be respectful of others doing the same. If you choose to bring your own music, use earbuds. If you choose to talk on your cell, step away from the pool area or again, use ear buds. And especially during the current health situation, we encourage everyone to bring a towel(s) to put upon the chaise lounges or chairs.
          • This is Memorial Day weekend. We have a lot to be thankful for. If you greet a veteran, you may want to thank them for their service.

        • ****News Posted May 15, 2020

          The Preserve at Indigo Run
          Newsletter
          May 15, 2020

          You should have received the pool/fitness center update from IMC. Please understand

          we are following recommendations from DHEC and relying heavily upon common sense, patience and kindness. If you choose to use the fitness center and/or pool, remember we are all still practicing social distancing. So if there are a few people in the fitness center, just ask when they’ll be done and come back at that time. (By the way, we took advantage of the closing time and had the carpet cleaned.) Remember to clean off equipment before AND after your workout. While enjoying the pool, please make sure the entire area of cushion is covered by a towel (you may need to use two towels). It would be advised to bring your own disinfectant to spray the cushions prior to putting your towel(s) down and again when you leave. Again, because of social distancing guidelines, chaise lounges will be somewhat limited, so don’t save a lounger for a friend or leave your belongings in anticipation of being back in a few hours. Be fair to your fellow pool worshippers. We’re all in this together and want to enjoy our amenities that we’re lucky to have, so just use some common sense, kindness and respect for others all will be well. If you would like to bring your own chair to the pool, that’s a good idea, but you’ll need to take it home with you as there is no place to store it at the pool. Just a (constant) reminder to BREAK DOWN ANY BOXES you may have. Breaking them down means to unassemble them and get them to lay flat. Break down any size, any shape box you may have and put them IN the blue recycling totes. If it is too large for the tote, then put it next to the totes to prevent blowing around. We have to pay to have excess garbage and boxes taken to the dump.


          The Preserve at Indigo Run
          Newsletter
          May 1, 2020

          • Everyone should have received the update from the DHEC regarding the pool closure/opening. Per their directive, the pool will remained closed until the State of Emergency is lifted or the Governor gives the ok to reopen the pools.
          • As the temperatures rise and we use our air conditioning more often, just a friendly reminder to change the air filter in your HVAC unit. It is recommended to change it out once a month during these upcoming months when AC usage becomes continuous. Not changing it could cause the unit to ice up. When the coils defrost, the water could go on to the floor and worse, down to the unit below. So please, remember to change your air filter.
          • BrightView said they should have all the sprinklers that are operational up and running by end of May. While they are doing that, they are noting what sprinklers can be fixed/changed and will submit a proposal then to rectify the irrigation. If you know a sprinkler is not working and you have not told Jennifer as of yet, please do so.
          • In mid-May, BrightView will be working on the flooding issue that effects the road in the area of buildings 36 & 38.
          • The Board appointed Kate Holland as member-at-large. Kate has been an owner in the Preserve for over 10 years. She has great experience with customer service, insurance and financial planning.
          • If you have any questions or comments, please direct them to Jennifer Meisel in the office. Her email isjennifer@imchhi.com.

        • The Preserve at Indigo Run
          Newsletter
          June 16, 2020

          done by BrightView-they've done a great job. They continue to work on fixing the irrigation system and are fixing the sprinkler heads that have been damaged by the fiber optic work.

          We have been concentrating on trying to fix drainage issues throughout The Preserve. Obviously, when we have driving, unrelenting rain, areas will flood just because of the volume of water in a short period of time. The french drain located between buildings 36 and 38 has been re-worked so flooding should be mitigated. We did have Degler Waste Services come back and drill through pine tree roots that clogged pipes near the 26 building. This should help alleviate standing water in their right of way. We are also looking to have another company come in and clean one or two of the retention ponds and the pipes that lead to these ponds.

          Speaking of pipes, please remember to use your garbage disposal properly. Do not put rice, potatoes, potato peels, corn husks, coffee grounds nor any type of grease down the disposal as they will clog the pipes/drains. Also, it's suggested to put Dawn dish liquid down the disposal once a month or so to break up any accumulated grease and let the cold (never hot) water continue to run for a minute or two after things are ground up but the unit is still running.

          We will be upgrading the security cameras once the fiber optic work is completed by Hargray.

          In the near future, Joel will be putting together a schedule to check all first floor units for water alarms, which the HOA provides. Joel will make sure they are placed correctly and operational (battery operated). More details to follow.

          Boxes, boxes, boxes. Not allowed in the dumpster. Break them down (flatten them) and put them IN the recycle totes located behind the dumpster.

          Board member Mike Gregory submitted his resignation which was effective June 5th. We do not anticipate filling this vacancy right away.

          If you have any questions or concerns, please be sure to send an email to Deanna Anderson, our new IMC manager. Her email is thepreserve@IMChhi.com.



          The Preserve at Indigo Run
          Newsletter
          May 22, 2020

          • The painting of the mail kiosk will be completed this holiday weekend when the floor is painted late Saturday afternoon. PLEASE NOTE!!!!!! In order to allow the paint to dry, you will not be able to enter the mail kiosk beginning late Saturday afternoon through Monday. This was planned as there is no mail on Monday due to the holiday.
          • Orkin will return to providing indoor service beginning June 2nd. They will fall into the existing schedule (which is posted in the mail kiosk).The service person will be wearing a mask, but if you DO NOT want service, please let Jennifer know so she can alert Orkin.
          • BrightView is establishing a Wednesday/Thursday/Friday schedule for The Preserve. There will be a 3 person crew and they plan on completing a 1/3 of the property each day. BrightView will also begin fixing the irrigation system in the next few weeks. Please, please let BrightView do their jobs and not detain them with questions/requests. If you have comments, please let Jennifer know so she can discuss them directly with BrightView.
          • Starting Tuesday, Hargray will begin installing fiber technology throughout our community. We met with Hargray's Project Manager and her team in order for them to address our many questions. Our BrightView contacts were in the meeting as well since one of our concerns is potential damage to our irrigation system. Hargray will generally be working 5 days a week from 8am-4pm. If weather cooperates, they expect the project to be completed by July 15th. While Hargray reassured us with their detailed plans, we should expect some blips. For example, if you find a sprinkler head all of a sudden erupting like a geyser or a new source of water spilling down the road, let Jennifer know ASAP. She is to be the main contact for Hargray and will log all issues that occur during the installation, which is imperative for us to make sure everything is addressed prior to their departure. If you have Spectrum and your cable/internet goes Poof! you should call Spectrum and let them know. (If you see the fiber optic crew near your building, let them know as well. They may be able to fix it) If Spectrum needs to send someone out, you will not be billed. Spectrum and Hargray have an agreement that Spectrum will contact Hargray/its contractor directly. Hargray has also asked residents to let their crews work and if you have any questions or need to report a problem, contact Jennifer.
          • It should be a beautiful weekend and for those of you taking advantage of the pool, just a couple of reminders. The pool is a place to relax and enjoy so please be respectful of others doing the same. If you choose to bring your own music, use earbuds. If you choose to talk on your cell, step away from the pool area or again, use ear buds. And especially during the current health situation, we encourage everyone to bring a towel(s) to put upon the chaise lounges or chairs.
          • his is Memorial Day weekend. We have a lot to be thankful for. If you greet a veteran, you may want to thank them for their service.


        • The Preserve at Indigo Run
          Newsletter
          May 15, 2020

          • You should have received the pool/fitness center update from IMC. Please understand we are following recommendations from DHEC and relying heavily upon common sense, patience and kindness. If you choose to use the fitness center and/or pool, remember we are all still practicing social distancing. So if there are a few people in the fitness center, just ask when they’ll be done and come back at that time. (By the way, we took advantage of the closing time and had the carpet cleaned.) Remember to clean off equipment before AND after your workout. While enjoying the pool, please make sure the entire area of cushion is covered by a towel (you may need to use two towels). It would be advised to bring your own disinfectant to spray the cushions prior to putting your towel(s) down and again when you leave. Again, because of social distancing guidelines, chaise lounges will be somewhat limited, so don’t save a lounger for a friend or leave your belongings in anticipation of being back in a few hours. Be fair to your fellow pool worshippers. We’re all in this together and want to enjoy our amenities that we’re lucky to have, so just use some common sense, kindness and respect for others & all will be well. If you would like to bring your own chair to the pool, that’s a good idea, but you’ll need to take it home with you as there is no place to store it at the pool.
          • Just a (constant) reminder to BREAK DOWN ANY BOXES you may have. Breaking them down means to unassemble them and get them to lay flat. Break down any size, any shape box you may have and put them IN the blue recycling totes. If it is too large for the tote, then put it next to the totes to prevent blowing around. We have to pay to have excess garbage and boxes taken to the dump.


        • The Preserve at Indigo Run
          Newsletter
          April 30, 2020

          • Everyone should have received the update from the DHEC regarding the pool closure/opening. Per their directive, the pool will remained closed until the State of Emergency is lifted or the Governor gives the ok to reopen the pools.
          • As the temperatures rise and we use our air conditioning more often, just a friendly reminder to change the air filter in your HVAC unit. It is recommended to change it out once a month during these upcoming months when AC usage becomes continuous. Not changing it could cause the unit to ice up. When the coils defrost, the water could go on to the floor and worse, down to the unit below. So please, remember to change your air filter.
          • BrightView said they should have all the sprinklers that are operational up and running by end of May. While they are doing that, they are noting what sprinklers can be fixed/changed and will submit a proposal then to rectify the irrigation. If you know a sprinkler is not working and you have not told Jennifer as of yet, please do so.
          • In mid-May, BrightView will be working on the flooding issue that effects the road in the area of buildings 36 & 38.
          • The Board appointed Kate Holland as member-at-large. Kate has been an owner in the Preserve for over 10 years. She has great experience with customer service, insurance and financial planning.
          • If you have any questions or comments, please direct them to Jennifer Meisel in the office. Her email isjennifer@imchhi.com.

The Preserve at Indigo Run  |  4 Indigo Run Drive - Office  |  Hilton Head Isle, SC 29926-4150  |  843.342.7747  |  843.342.7743

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